Privacy policy
Your privacy
The Best Care & Support respects the right to privacy and is committed to safeguarding the privacy of all Australians visiting our website and using The Best Care & Support app. We prescribe to the Privacy Principles of the Privacy Act 1988 (Cth) under Australian Law. The policy below defines, how we collect and secure your personal information that is used to identify you. We treat the provision of your personal information as your consent allowing us to use your personal information according to this Privacy Policy, the collection, the disclosure, and the use of this information covered by this Policy.
Collection of personal information
The Best Care & Support will gather your personal information directly or indirectly collected from you or other sources in a variety of ways. This may be in person, electronically or when accessing our website and app. Another way we collect your information is through third party surveys and marketing activities. However, we protect all your information from all sources as stipulated in this Privacy Policy.
Use of personal information
The information provided to or received by The Best Care & Support may be used by The Best Care & Support to provide information, updating you with new information about the industry, our services, or our organisation. We may also use your information to improve our services and/or for reminding you of the information that may be of your benefit. The communication methods used by The Best Care & Support may included, but not limited to telephone, email, SMS, mail, and or various social media forums.
Disclosure of your personal information
We may disclose or share your personal and relevant personal information to enable ongoing care and quality improvement. This may include, NDIA and NDIS, accounting procedures, diagnosis & treatments, quality assurance, legal disclosures required by a court of law, research, medical training/teaching and for seeking healthcare and legal advice. The information may be collected through medical tests results, consultation notes, Medicare, or health insurance details, professional or specialist correspondence and/or other relevant sources.
Your personal information may be disclosed to employees, government officers, insurers, and other agents, legal or medical advisers, suppliers and/or contractors of The Best Care & Support in or outside of Australia. It may be disclosed wherever reasonably necessary and deidentified where data analysis is required for the greater good of the community or research. However, the main reason for the release of personal information to 3rd party is to deliver our services.
The Best Care & Support, for the purpose of protecting the organisational legal rights including the change of control, sale or transfer of business and its assets, the intellectual property, the copyright, trademarks, property and/or for the purpose of safety, security, and storage of organisational data, may disclose and share your personal information with the 3rd parties in good faith where required.